Privacy Policy

1. Introduction

This Privacy Policy explains how Realtx collects, uses, and protects personal data when you visit our website, buy hardware, or use our consultation and project support services.​

2. Data We Collect

We may collect:

Identification and contact details: name, email, phone number, shipping address, billing address.​

Account information: username, password (stored in encrypted form).

Order and payment data: products ordered, transaction amount, payment method (payment card data is processed by our payment providers, not stored in full by Realtx).

Technical data: IP address, browser type, device information, and cookies used for analytics and site functionality.​

Consultation data: information you share about your projects, university work, or technical problems during booking forms or sessions.

3. How We Use Your Data

We use your data to:

Process and deliver orders, manage payments, and provide invoices.​

Schedule and deliver online consultations and project support.

Respond to your messages and provide customer support.

Improve our website, services, and security, including analytics and error monitoring.

Send service emails (order updates, important notices). Marketing emails are only sent with your consent, where required by law.​

4. Legal Bases (where applicable)

Depending on your location, we may process your data based on:

Contract necessity (to fulfil your order or consultation booking).​

Legitimate interest (to improve our services and prevent fraud).

Consent (for optional cookies and marketing communications).

5. Cookies and Tracking

We use cookies and similar technologies to remember your preferences, keep you logged in, and analyze website usage. You can manage cookie preferences through your browser settings and, where available, our cookie banner.​

6. Sharing Your Data

We may share data with:

Payment processors and banks to process payments.

Couriers and logistics partners to deliver hardware orders.​

IT and analytics providers who help us host and maintain the website.

All third parties are required to protect your data and use it only for the services they provide to us.

7. Data Storage and Security

We store personal data only as long as necessary for legal, accounting, and business purposes.​

We use technical and organizational measures to protect your data against loss, misuse, or unauthorized access (encryption where appropriate, access control, and secure backups).

8. Your Rights

Depending on your country’s laws, you may have rights to:

Access the personal data we hold about you.

Correct inaccurate or incomplete data.

Request deletion of your data, subject to legal retention requirements.

Object to or restrict certain types of processing.

Withdraw consent for marketing at any time.​

To exercise these rights, contact us at info@realtx-tech.com

9. Changes to This Privacy Policy

We may update this Privacy Policy occasionally. We will post the new version on this page with a new “Last updated” date. Continued use of the website after changes means you accept the updated policy.​

10. Contact Details

If you have questions about privacy or want to exercise your rights, contact:

Email: info@realtx-tech.com